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Bug tracker down?


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#1 MehMan

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Posted 25 November 2007 - 04:16 PM

I've wanted to check the bug tracker for the last couple of days but I can't seem to reach it. Is it down or is the problem on my end? If it's down, how come?
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#2 Raptor

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Posted 25 November 2007 - 07:47 PM

Since its hosted to an unoffical site, it seems that the servers of armed-assault.net/de are down.So we must wait until the admins went online.





#3 Mr Burns

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Posted 27 November 2007 - 02:59 PM

Admins are working on it already. Hopefully we and all hosted pages will be up again soon.
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#4 anders^on

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Posted 29 November 2007 - 02:17 PM

A certain German ISP wiped our harddrives and re-rented our
servers, without prior warning or even a reason. Apparently the
booking system was faulty .. we lost all data and are currently
working with (read: against) the support people to patch the whole
mess up. This proves to be difficult because that particular ISP
doesn't even keep a copy of our contract with them.

We have some older backups, but as long as we don't get our
hardware back, these are of no use to us.

#5 Foxhound

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Posted 29 November 2007 - 02:45 PM

A certain German ISP wiped our harddrives and re-rented our
servers, without prior warning or even a reason. Apparently the
booking system was faulty ..  we lost all data and are currently
working with (read: against) the support people to patch the whole
mess up. This proves to be difficult because that particular ISP
doesn't even keep a copy of our contract with them.

We have some older backups, but as long as we don't get our
hardware back, these are of no use to us.

Wow that really sucks Posted Image

If your ISP does that now you really want to stick with them? Since everything is pretty much (*&^%%$%^ up now why not change host?


If we (armaholic.com) can be of any help with getting files back or something let us know. Posted Image
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#6 MehMan

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Posted 29 November 2007 - 04:43 PM

A certain German ISP wiped our harddrives and re-rented our
servers, without prior warning or even a reason. Apparently the
booking system was faulty ..  we lost all data and are currently
working with (read: against) the support people to patch the whole
mess up. This proves to be difficult because that particular ISP
doesn't even keep a copy of our contract with them.

We have some older backups, but as long as we don't get our
hardware back, these are of no use to us.

That means all the reported bugs have been wiped out too? I hope not. Or at least I hope BIS had a backup copy of sorts on their machines.
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#7 anders^on

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Posted 30 November 2007 - 04:10 PM

That means all the reported bugs have been wiped out too? I hope not. Or at least I hope BIS had a backup copy of sorts  on their machines.

BIS is not involved in the bug tracker.
We had backups of our own, but it seems the host deleted those
as well. You can plan ahead for disk failure, file corruption and
hacking .. but a renegade booking system is not something we
had factored in.

At this point we're trying to get our hands on the harddrives and
perform data rescue, but as I said .. they haven't exactly been
cooperative so far.


@El nino Foxhound

Thank you for the offer. Sadly, right now only the ISP can help us.

#8 Baddo

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Posted 30 November 2007 - 05:06 PM

It's a conspiracy!   Posted Image

Sorry couldn't resist...


No-one had local copies on their hard disk drives? That's quite weird... Well it happened with other community websites too. Like with ofpec. Luckily ofpec had at least some kind of backups... I guess this proves that even if you are using a commercial host, bad things can, and do, happen.

Backup to your computer and to DVD!

#9 Dwarden

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Posted 30 November 2007 - 09:29 PM

please don't tell me noone of the admins of BTS done export of SQL database ...

that are some megabytes or tens MB at max ...

why people never learn to backup (forums, BTS, ISS, wiki w/e) ...

the worst thing is i already said that about backups so many times ...

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#10 anders^on

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Posted 02 December 2007 - 04:16 PM

We backed up all of our files on a seperate harddrive and on a
seperate backup server, we have older backups on other servers
and we handed out phpMyAdmin access to all our hosted websites
for personal backups, including the BTS.

On the other hand we're just not able to prepare for freak
occurrences like this one. Once the provider wipes both our
servers and our backup space, we're esentially out of options.

Maybe boecke has his own backup, or maybe we still have one of
our own somewhere. We'll come to that when we're sure that our
drives are really a lost cause.

#11 Celery

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Posted 04 December 2007 - 05:14 PM

Is there no law against ISPs just deleting possibly irreplaceable data without warning?

#12 MehMan

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Posted 08 December 2007 - 04:53 PM

Any updates on the whole thing?
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#13 boecko

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Posted 10 December 2007 - 02:08 PM

It's a conspiracy!   Posted Image


It is one ... trust me ...

apparently BIS paid this certain German ISP to get rid of the BTS, so they can announce that ArmedAssault is actually BUGFREE now Posted Image

You will believe me, when the cameo uniforms will turn MAGENTA in Armed Assault 2 and the main character's name is "Robert T."  Posted Image

Cheers


Boecko

P.S.: no... i have no extra backup ...





#14 fasad

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Posted 31 December 2007 - 04:23 AM

Since the BTS seems to be lost, would it possible to set up a new one? I've found a couple of new ones...

I thought the BTS was working quite well.
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#15 mrj-fin

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Posted 05 January 2008 - 05:30 PM

There is many places where all internet data is stored like US goverments internet representive but I am certain sure that in this case there is no way to get it back. Way to put some BTS back to net again.
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#16 .kju -PvPscene-

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Posted 05 January 2008 - 06:01 PM

They are slowly recovering..

http://bugs.armed-assault.net/

Not sure if there is still a backup available for the CBTS though.



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#17 mr.g-c

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Posted 11 January 2008 - 09:15 AM

Well if you want i can also host it..... Posted Image
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#18 jerryhopper

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Posted 14 January 2008 - 01:56 PM

OK lads,

For those who want a bugtracker, i have setup an 'mantis' for public usage on http://www.armedassault.eu/bugtracker/

The bugtracker is completly EMPTY, so whoever wants to help out and create appropreate projects/sections should send me a msg so i can give you the rights to do so.

For that task, i prefer people who already used the old bugtracker on armed-assault.net

I am, by no means, stealing the Bugtracker project from AA.net! - that means if armed-assault.net returns, im happy to hand over the database to them, so they can continue their initiative.

The bugtracker has daily backups, which are mailed to my gmail account.

Cheers!
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#19 Mr Burns

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Posted 14 January 2008 - 06:02 PM

Nice move Jerry Posted Image
I´d suggest that anyone willing to continue the bugtracker uses this alternative because our tech guys still have alot of other things to do.
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#20 jerryhopper

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Posted 18 January 2008 - 06:17 PM

if some of the 'old' bugtracker users would be so kind to help me rebuild the old structure, then this thing can be back on track in a jiffy!

- please pm me if you do!
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