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BI Developer
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About BIS_Wizard

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    BI Developer

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  1. user account can't be verified

    Hello, you should be able to log in without a problem now. Sorry for the inconvenience.
  2. User account cant be verified

    The issues should be gone now. Sorry for the inconvenience.
  3. Banned for killing allies.

    We might add a form that popups after the TK: 'Did you killed the guy intentionally?' and the bans will be awarded based on the question. Geez, why we didn't think of that earlier...
  4. Banned for killing allies.

    Thank you. I've forwarded it to you our chief scripter and some fail-safe has been implemented to prevent unwanted behavior.
  5. Oceania Servers Not Working

    Servers in Oceania region are coming online right now.
  6. Oceania Servers Not Working

    Hi, we're experiencing connection issues to servers in Oceania region, we expect that the issues will be resolved in few hours. Sorry for the inconvenience.
  7. Banned for killing allies.

    Hi, could you please reformulate the sentence and/or post it in your native language, I don't understand what you're saying.
  8. where the South American servers

    All of them should be online.
  9. Banned for killing allies.

    Hello, we're sorry with the latest update we've (more specifically I have) accidentally published a wrong set of banning rules to production servers, which resulted in some users being prematurely banned for excessive team-kills. The system is fixed and bans are lifted now. You team-kill too much, you get banned.
  10. Wrong loadout bug or loging in another user

    Hello @TogiN2BC, if you reset you skill tree your custom load-outs are also reset: Those are default load-outs that you get when you have no custom load-outs (e.g. after skill tree reset): If I understood it correct, the time above is the time when you noticed the load-outs are missing. Could you also tell us what is your time zone (just your local time is not enough to pinpoint the location in the space-time continuum and so any attempt to time-travel is doomed before it starts)?
  11. Hello, you're a missing a library that is part of Microsoft .NET Framework, please re-install it's latest version https://www.microsoft.com/en-us/download/details.aspx?id=55170
  12. If you open the item's web page in browser and change the visibility there, does the visibility change?
  13. Hello, there's is a visibility option in Publisher, please check that it is set to value you want it to be. I've just uploaded a test item to Workshop using Publisher and it seems to be working correctly for me. You can also change the visibility of the Workshop item on its web page: there is a 'Change visibility' drop down link on the right side of the page.
  14. Missed the points on my account!

    Hello, the match or matches where you've cheated and attempted to increase your game score by using a hack or cheat have been reverted.
  15. protection vests

    Hello, I've look into your account and you've been 700.000 AC refunded for 5 vests (2 x 50.000 AC for Tier 1 + 3 x 200.000 AC for Tier 2) . Then you've bought a new Tier 2 vest for 200.000 AC. Based on your other post I'd like to ask you if it's possible that you've simply misread the amount of credits you have (you have 1.000.000 AC instead of 100.000 AC as you mentioned)?