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dwarden

STEAM troubleshooting

241 posts in this topic

All STEAM related issues will be merged into this thread after being resolved, answered or acknowledged ...

Dedicate server is now also available on STEAM inside TOOLS section of STEAM client.

You can start it by commandline: Steam.exe -applaunch 33905

you can also post into this thread ... it will be sorted as needed :D

post please Your

Please post full specs of your system:

mainboard brand,model, chipset

processor model,speed

graphics card brand, type, ramsize, interface, driver build

audiocard brand,model,interface driver build

which OS and what servicepack

each HDD brand, model, interface

and ingame settings (or if it does at any settings), especially both UI/3D resolutions

and friendly advice,

several people who experienced various performance issues solve them by

(order doesnt matter sometimes they needed only some sometime all):

- temporary disabling antivirus while running ArmA 2

- disabling all unneeded applications (especially browsers, media players, scanners etc.)

- using windowed mode instead of fullscreen

- using fullscree mode instead of windowd

- disabling forced AA / AF in drivers (huge performance killer as game does that self ingame)

- changing ingame advanced video settings (needs lot of try&fail cycles)

- using -maxmem=2047 (with 3+ GB ram only)

- restarting OS

- defragmenting drive

- place ArmA 2 (demo) on different drive than OS (2 HDD system) and ideally different than swap file (3 HDD system)

- updating drivers

- installing SP2 for Vista

- installing SP3 for XP

- validating the STEAM file cache (select arma2 in STEAMgames list>right mouse button> properties > local files > verify integrity of game cache + restart steam

- checking this for key issues : https://support.steampowered.com/kb_article.php?ref=4950-EKAM-2644

* try above first before posting :)

Edited by Dwarden

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example of solved ones

Q:

Hi I have right downloaded the demo from Steam (it took 5 hours)

And when I go into the game then right after where there stands "ArmA II" the game close down and this error message popup: "Warning: preNLOD format in object ca\structures\mil\mil_house.p3d"

Please help me :o

A:

please select by mouse game in steam client's games list > then right mouse button > properties > local files > verify integrity of game cache, wait till it's done and retry to run afterward and then tell us if it helped

THANKS:

now its updating something :) but it is taking 4 hours but only whit ca 60 KB/s

---------- Post added at 02:30 PM ---------- Previous post was at 02:28 PM ----------

Q:

now I stopped something and now it is updating whit ca 200 KB/s :)

A:

in steam client settings > downloads > you can try change download location to anothe closer to your and restart steam and then get faster download speeds

THANKS:

Thanks again :) I have had steam in so long time but you are doing it so much easier :)

Edited by Dwarden

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Hi im having some video problems.

The game updated the direct x before it launched the first time, but all i get is a black screen.

Is it my video card?

Or is the resolution starting off to high. I dont have many resolution options since im using a tv at the moment since my monitor died after years of loyal use lol..

Any help or suggestions i could try?

EDIT:

btw my system specs are

Amd Phenom x3 8750 @ 2.98Ghz

3 GBs ddr2 ram 667

9500 GT 1gb ( Upgrading to 4870 1gb in a month )

Could my problem be the video card?

Edited by David1054

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ok can you try use STEAM beta client ? settings > account > in section beta click change and choose participate in "STEAM beta client"

report if problem still persist !

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Did it and still getting same problem.

No Signal Detected.

Yup still i cant force a resolution either trough launch options.

I tried

-wm ( windowedmode)

-w 1024 (sets res to 1024 x 768 )

tried simple things but all im getting is

No signal detected.

I think the starting resolution isnt supported by my tv =[

Edited by David1054

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there is no -wm , for windowed you must use -window

and no signal looks like out of monitor's Hz range

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Is their anyway i can change it? Or am i forever screwed by these dreaded Hz's

lol

D:

Please is their any way D:?

EDIT:

I can play now thing is the resolution was to high but i can run the game without problems. No lag what so ever.

Did it by going to shortcut the one that skips the steam thing.

Properties then cheking to start the game at 640 x 800 something like that

and i changed the settings.

Woot :D

Im so buyin it

Edited by David1054
Fixed

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Ok i downloaded from steam. Done and Done. However when i start the game i get " Bad Serial Number Given at Startup". WTF i got this off steam! Could this have to do with the fact that i have the demo?

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Ddawguga I have the same problem... I had the demo installed while downloading the full game as well. I uninstalled the demo, Please could someone post a fix thanks....

---------- Post added at 01:26 PM ---------- Previous post was at 01:07 PM ----------

Ok I fixed it (credit goes to toto pecktore on the steam forums) go hear https://support.steampowered.com/kb_article.php?ref=4950-EKAM-2644 follow the steams for CD key trouble shooting

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The game loads fine, but when I try to configure a key for movement or any other key it crashes to desktop.

Operating System: Windows 7 Ultimate Professional 6.01.7100

Report Date: Friday 26 June 2009 at 18:16

------------------------------------------------------------------------------------------

<<< System Summary >>>

> Mainboard : Asus P5N-D

> Chipset : nVidia nForce 750i SLI SPP

> Processor : Intel Core 2 Quad Q9450 @ 2666 MHz

> Physical Memory : 8192 MB (4 x 2048 DDR2-SDRAM )

> Video Card : NVIDIA GeForce 8600 GT

> Hard Disk : WDC (1000 GB)

> Hard Disk : WDC (251 GB)

> DVD-Rom Drive : TSSTcorp CD/DVDW TS-H552B ATA Device

> DVD-Rom Drive : PLEXTOR DVDR PX-850SA SCSI CdRom Device

> Monitor Type : LCM-22w3 - 22 inches

> Operating System : Windows 7 Ultimate Professional 6.01.7100

> DirectX : Version 10.00

------------------------------------------------------------------------------------------

***** End of report *****

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please if you have crash search on your harddrive file

ARMA2.rpt

usually in

Documents and Settings

username

Local Settings\Application Data\ArmA 2\

there should be also these files (or at least one of them)

ArmA2.mdmp

ArmA2.bidmp

pack them (all 3 or 2) into zip archive and upload as attachment to your next post ...

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Installed the game..played Everything was fuzzy graphics wise..was told to download the patch..installed patch and now it says No disk Found :[

any ideas

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Dwarden, I installed the Steam version of ArmA 2, and am having graphics difficulties. On every single graphics setting, including the default one, there are no textures on anything except for the water. I have tried changing the advanced settings many times. The game is very smooth and loads quickly except for that one problem. I had the same problem with the ArmA 2 demo. I deleted the demo and the folder in the "My Documents" folder.

Asus,Rampage II Gene, Intel X58

Intel i7 920, 2.67Ghz

EVGA & XFX, GeForce 9800GT, 512Mb, SLI, 186.18

Vista 64, SP2

2xWestern Digital, Raptor 36Gb, SATA Raid 0

Corsair HX1000W

CORSAIR XMS3 12GB DDR3 1333

Edited by Beachwood

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Installed the game..played Everything was fuzzy graphics wise..was told to download the patch..installed patch and now it says No disk Found :[

any ideas

WHO TOLD YOU INSTALL PATCH ?

STEAM BUILD IS NEWEST NO NEED TO PATCH ...

now you need to validate game cache and redownload the messed files

or this : https://support.steampowered.com/kb_article.php?ref=4950-EKAM-2644

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When ever I tried launching the game or the demo from steam i just get the error on my screen saying it crashed...

Nothing launches at all, I click launch and instantly nothing pops up but the window that says the game has crashed.

Vista SP2

8 gigs of ram

ATi 4870

Q9450 2.66 processor quad core

not sure on HDD brand...

Edited by HavocDemon

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When ever I tried launching the game or the demo from steam i just get the error on my screen saying it crashed...

Nothing launches at all, I click launch and instantly nothing pops up but the window that says the game has crashed.

Vista SP2

8 gigs of ram

ATi 4870

Q9450 2.66 processor quad core

not sure on HDD brand...

http://forums.bistudio.com/showpost.php?p=1331849&postcount=12

please provide crash dumps if you can, thepath and filenames got at end demo for demo :)

---------- Post added at 06:53 ---------- Previous post was at 06:45 ----------

Dwarden, I installed the Steam version of ArmA 2, and am having graphics difficulties. On every single graphics setting, including the default one, there are no textures on anything except for the water. I have tried changing the advanced settings many times. The game is very smooth and loads quickly except for that one problem. I had the same problem with the ArmA 2 demo. I deleted the demo and the folder in the "My Documents" folder.

Asus,Rampage II Gene, Intel X58

Intel i7 920, 2.67Ghz

EVGA & XFX, GeForce 9800GT, 512Mb, SLI, 186.18

Vista 64, SP2

2xWestern Digital, Raptor 36Gb, SATA Raid 0

Corsair HX1000W

CORSAIR XMS3 12GB DDR3 1333

some users reported going back to 185 drivers fixed issues for them ...

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Dwarden, I installed the Steam version of ArmA 2, and am having graphics difficulties. On every single graphics setting, including the default one, there are no textures on anything except for the water. I have tried changing the advanced settings many times. The game is very smooth and loads quickly except for that one problem. I had the same problem with the ArmA 2 demo. I deleted the demo and the folder in the "My Documents" folder.

Asus,Rampage II Gene, Intel X58

Intel i7 920, 2.67Ghz

EVGA & XFX, GeForce 9800GT, 512Mb, SLI, 186.18

Vista 64, SP2

2xWestern Digital, Raptor 36Gb, SATA Raid 0

Corsair HX1000W

CORSAIR XMS3 12GB DDR3 1333

Also trying using 182.50 drivers if the 185's don't work. Some users have resorted to them and have eliminated sli and crashing problems.

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Since I bought my copy of Arma 2 from Steam, I guess I will post this here, though I have seen a couple of other people with the same type of problem I am having.

First off I will tell you what I am running for a system.

Windows Vista Home Premium 64 w/ Service Pack 2

AMD Phenom 9500 Quad-Core Prccessor 2.21 GHz

8GB Dual Channel Ram

2 EVGA GeForce 9800 GT Superclocked 512MB PCIe in SLI.

All my Drivers are up to date.

Now on to the problem that I am having. When I load into the game everything is Blocky, kinda like it is in the beta version of the game. If you don' t understand that, here are a few screen shots from my game.

arma2-1.png

arma2-4.png

arma2-5.png

Any Help would be great here

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start game with commandline parameter -winxp

there are still some issues with some drivers vs 8+GB

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WHO TOLD YOU INSTALL PATCH ?

STEAM BUILD IS NEWEST NO NEED TO PATCH ...

now you need to validate game cache and redownload the messed files

This tip should be on the ArmA2 Graphic on the Steam Store. Had no clue that it was patched already.

Game works great!

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Did it and still getting same problem.

No Signal Detected.

Yup still i cant force a resolution either trough launch options.

I tried

-wm ( windowedmode)

-w 1024 (sets res to 1024 x 768 )

tried simple things but all im getting is

No signal detected.

I think the starting resolution isnt supported by my tv =[

in arma2.cfg / arma2demo.cfg (located in my documents \ ARMA 2 \ or \ARMA 2 Demo \

check entry

refresh=nn; where nn is number in Hz some people reported it autoset 75 on theirs 60Hz LCD or others outofrange for certain TVs

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My error says no more than this...

ArmA 2 has stoped work

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

edit:

I have also deleted the ENTIRE steam folder and re-downloaded everything. After download I also verified the integrity of the files..

Edited by HavocDemon

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My error says no more than this...

ArmA 2 has stoped work

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

edit:

I have also deleted the ENTIRE steam folder and re-downloaded everything. After download I also verified the integrity of the files..

http://forums.bistudio.com/showthread.php?t=76670

applies only if you find any ARMA 2 crashdumps ofcourse

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