STEAM troubleshooting

[Dwarden]

All STEAM related issues will be merged into this thread after being resolved, answered or acknowledged ...

Dedicate server is now also available on STEAM inside TOOLS section of STEAM client.
You can start it by commandline: Steam.exe -applaunch 33905

you can also post into this thread ... it will be sorted as needed

post please Your

Please post full specs of your system:

mainboard brand,model, chipset
processor model,speed
graphics card brand, type, ramsize, interface, driver build
audiocard brand,model,interface driver build
which OS and what servicepack
each HDD brand, model, interface

and ingame settings (or if it does at any settings), especially both UI/3D resolutions

and friendly advice,
several people who experienced various performance issues solve them by
(order doesnt matter sometimes they needed only some sometime all):

- temporary disabling antivirus while running ArmA 2
- disabling all unneeded applications (especially browsers, media players, scanners etc.)
- using windowed mode instead of fullscreen
- using fullscree mode instead of windowd
- disabling forced AA / AF in drivers (huge performance killer as game does that self ingame)
- changing ingame advanced video settings (needs lot of try&fail cycles)
- using -maxmem=2047 (with 3+ GB ram only)
- restarting OS
- defragmenting drive
- place ArmA 2 (demo) on different drive than OS (2 HDD system) and ideally different than swap file (3 HDD system)
- updating drivers
- installing SP2 for Vista
- installing SP3 for XP
- validating the STEAM file cache (select arma2 in STEAMgames list>right mouse button> properties > local files > verify integrity of game cache + restart steam
- checking this for key issues : https://support.steampowered.com/kb_...4950-EKAM-2644
* try above first before posting

[Dwarden]

example of solved ones

Q:
Hi I have right downloaded the demo from Steam (it took 5 hours)
And when I go into the game then right after where there stands "ArmA II" the game close down and this error message popup: "Warning: preNLOD format in object ca\structures\mil\mil_house.p3d"

Please help me

A:
please select by mouse game in steam client's games list > then right mouse button > properties > local files > verify integrity of game cache, wait till it's done and retry to run afterward and then tell us if it helped

THANKS:
now its updating something but it is taking 4 hours but only whit ca 60 KB/s

---------- Post added at 02:30 PM ---------- Previous post was at 02:28 PM ----------

Q:
now I stopped something and now it is updating whit ca 200 KB/s
A:
in steam client settings > downloads > you can try change download location to anothe closer to your and restart steam and then get faster download speeds
THANKS:
Thanks again I have had steam in so long time but you are doing it so much easier

[David1054]

Hi im having some video problems.
The game updated the direct x before it launched the first time, but all i get is a black screen.
Is it my video card?
Or is the resolution starting off to high. I dont have many resolution options since im using a tv at the moment since my monitor died after years of loyal use lol..

Any help or suggestions i could try?


EDIT:
btw my system specs are
Amd Phenom x3 8750 @ 2.98Ghz
3 GBs ddr2 ram 667
9500 GT 1gb ( Upgrading to 4870 1gb in a month )

Could my problem be the video card?

[Dwarden]

ok can you try use STEAM beta client ? settings > account > in section beta click change and choose participate in "STEAM beta client"

report if problem still persist !

[David1054]

Did it and still getting same problem.

No Signal Detected.



Yup still i cant force a resolution either trough launch options.
I tried

-wm ( windowedmode)
-w 1024 (sets res to 1024 x 768 )

tried simple things but all im getting is
No signal detected.
I think the starting resolution isnt supported by my tv =[

[Dwarden]

there is no -wm , for windowed you must use -window
and no signal looks like out of monitor's Hz range

[David1054]

Is their anyway i can change it? Or am i forever screwed by these dreaded Hz's
lol
D:

Please is their any way D:?




EDIT:

I can play now thing is the resolution was to high but i can run the game without problems. No lag what so ever.
Did it by going to shortcut the one that skips the steam thing.
Properties then cheking to start the game at 640 x 800 something like that
and i changed the settings.

Woot
Im so buyin it

[Ddawguga]

Ok i downloaded from steam. Done and Done. However when i start the game i get " Bad Serial Number Given at Startup". WTF i got this off steam! Could this have to do with the fact that i have the demo?

[Sordal]

Ddawguga I have the same problem... I had the demo installed while downloading the full game as well. I uninstalled the demo, Please could someone post a fix thanks....

---------- Post added at 01:26 PM ---------- Previous post was at 01:07 PM ----------

Ok I fixed it (credit goes to toto pecktore on the steam forums) go hear https://support.steampowered.com/kb_...4950-EKAM-2644 follow the steams for CD key trouble shooting

[Dwarden]

the fix for key issues is https://support.steampowered.com/kb_...4950-EKAM-2644