Height map is supposed to be 16 bit grayscale, Satellite/Mask 8 bit rgb. Also they need to be Power of Two dimension:
256x256 px
512x512 px
1024x1024 px
2048x2048 px
4096x4096 px
etc...
-edit-
Also, something I've not seen mentioned before which can cause problems, if you're working with layers and don't flatten the image before exporting as .png from PS you can encounter problems.
If you can't figure it out now, send it to me via PM, I'll try and have a look.
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