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Thread: BIS and ATI devs speak between them???

  1. Apr 12 2007, 20:19 #1
    eziogsv
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    I submit tons of tickets to ATI support, cause the crash of the whole OS (and the PC restarts) after 15/20 minuts of play with ArmA

    they continue to answer:
    -update the bios
    -update the drivers
    -change the DX refresh

    I continue to respond: bios, drivers and other are ok, is not a my PC problem, is a your drivers problem!!!

    and they answer:

    -update the bios
    -update the drivers
    -change the DX refresh

    now I ask to myself:

    BUT SOMEONE OF BIS HAS CALLED THE ATI SUPPORT TO PRESENT THE PROBLEM ? ? ?

    it seems that no one in the ATI knows it...
  2. Apr 12 2007, 20:29 #2
    Cormega
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    ATI doesn't care if their drivers don't work with any paticular game! They don't make any money off of ArmA...they just don't care! Sad but true! ***



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  3. Apr 12 2007, 20:40 #3
    eziogsv
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    bah, every month a catalyst update fixes tons of drivers bugs for dozen of games

    why them should fix it drivers bugs for the other games and not for ArmA??

    the question is if the ArmA devs have moved them ass and have contacted the Ati support.........

    reading the answers of the support to my tickets it seems not



  4. Apr 12 2007, 20:53 #4
    Max Power
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    BIS talks to whoever is in the support dept. of ati/amd. It's not like they have CEO powers over ati or anything.


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  5. Apr 12 2007, 21:19   Click here to go to the next Developer post in this thread.   #5
    Dwarden
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    i can confirm my ticket about leak in ArmA wasn't yet answered in person by anyone ...

    wonder why AMD.ATI not add this handles leaks into theirs KB of known issues (they adding every lame bug about STALKER yet not about ArmA) ...
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  6. Apr 12 2007, 21:22 #6
    450R
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    Suma said ATI is working on a fix. That's all there is to go on and I don't see any reason not to believe him. Just have to be patient.
  7. Apr 12 2007, 21:24 #7
    Baddo
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    Quote Originally Posted by (eziogsv @ April 12 2007,23:19)
    I submit tons of tickets to ATI support, cause the crash of the whole OS (and the PC restarts) after 15/20 minuts of play with ArmA

    they continue to answer:
    -update the bios
    -update the drivers
    -change the DX refresh

    I continue to respond: bios, drivers and other are ok, is not a my PC problem, is a your drivers problem!!!

    and they answer:

    -update the bios
    -update the drivers
    -change the DX refresh

    now I ask to myself:

    BUT SOMEONE OF BIS HAS CALLED THE ATI SUPPORT TO PRESENT THE PROBLEM ? ? ?

    it seems that no one in the ATI knows it...

    The problem is how do you verify where the problem is?

    ArmA bug?

    ATI driver bug?

    Some other driver bug?

    Operating system bug?

    A faulty hardware component?

    Multiple hardware components faulty?

    Etc...

    How can ATI say something else than update your drivers, or check your hardware, when the problem is that your PC restarts? That's the info you give to them and to BIS? How can they know what is causing it? How can you help them to know? Do they look from a crystal ball?



  8. Apr 12 2007, 21:37   This is the last Developer post in this thread.   #8
    Dwarden
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    ezi there are and were several BSOD issues in 7.x Catalyst

    if you got Vista then there is new hotfixed 7.3 driver to address some crashes ...

    for rest You need wait till 7.4 release
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