I just downloaded ArmA:gold from sprocket after losing my 505 serial number in a house move.
Downloaded fine, activated fine. launch... crash.
updated to 1.14. launch... crash
uninstall, registry cleaned. reinstalled, didnt ask me to re activate... launch... crash.
@#^$%@(*&#^$
now what?
edit: reinstalled it 4 times now it only ever asked me for my activation code the first time... useless.
Vex: what did your crash look like? I've been having problems myself with dtarting my sprocket bought version, no matter what I do the startup crashes because there's an error in an animation file...
Yep, lovely. Would be nice if sprocket put up a warning banner that said 'DO NOT USE PAYPAL'..
My Queens Gambit download is screwed because I have no activation code, hence now that the install setup has been closed because I could not get the code, it wont work again.
All I have now is to sit and wait and hopefully their pathetic support gets me a code to install the bloody thing within the next 2 days..
Wow. What the heck kind of screwed up company is this? Its quite clear by the tons of posts that PayPal does not work with downloading games/expansion packs.. but whatever, they got my money, I guess thats all that matters.
This is not Bis's fault, but its hard to believe they are relying on a company this corrupt to get their product out..
Think im screwed. Support wont respond to my emails, my setup purchase wont work because it tells me that the product is already downloaded..
I was dumb enough to buy the thing again, and now im stuck with 40 bucks lost, and 2 queen gambits that I cant download. So much for ever using sprocket, ever.
Was able to figure out what went wrong and got the product installed. After having sent 3 emails to Sprocket, with nothing but an automated response for each, in the last 12 hours, I can say this company is horrible.
I suspect I will never get a response from any of the messages I sent either, because I can see clearly what sort of company this is.
Worse, I couldnt even find another site to download the english version, which means sprocket is relied on for the expansion..
Sorry for all the negativity, but this is the first time Ive ever made a purchase of a game expansion online, and I will never do it again. So hopefully any further expansions actually hit the shelves at Best buy
After my Spocket troubles I finally got an email from a BIS employee...which was when I learned that Sprocket was an "in-house" distribution program.
And of course if I ever buy a BIS product again it won't be directly from BIS and their ill fated Sprocket.
Try emailing them directly as Q suggested...nothing to lose at this point.
(ever wondered why Sprocket is always advertised on th BIS website?)
\"They must be TRYING to f___ this up. I mean nobody can make this many stupid decisions unless its on purpose!\"
Im peed off today never had a problem with Sprocket Queen's Gambit but after a reformat and reinstall of Arma the QG ***installer says I have already used the instalation so I cant use my serial now and so I have to wait for their support. I didn't know the installer was limited to a few installs Im getting sick of DRM I want to install ARMA now not in a few weeks when, if they decide to give me a new serial number.
Anyone else having issues with the software activation page seeming to time out fast and shut down ? This is happening to me everytime I get to the License Holder and Purchase Reference Page. Seems that everything I have tried (ie-ports opened up, spyware disabled etc) has no effect. The game downloaded and installed fine, but its useless w/o being able to activate. So far no reply from the web site either.
NVM..installed 1.14 patch and it's all good now.
When the Arma II installer is run, it says nothing but 'Error | The source file is corrupted.'
Do I have to download it again?
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