unable to active IF, "The UnlockCode usage has been exceeded"

[wooeton]

I bought Iron Front (ESD) from store.bistudio.com and installed，update to 1.03 and played a longe time.
But yesterday I format and reinstalled my PC (win7 64bit) and installed Iron Front I found the Activation key don't work now.
it says:"The UnlockCode usage has been exceeded"

I tried reinstall the game several times, import old "license" file that unlocked my game once in the past, but still not work.
it says:"An error has occurred during license imported. please contact support"

when I try to request a software license
it says:"Failed:Invalid UnlockCode."

It seems have no way could Unlock the game anymore ......
I love this game very much, lib44 was the best mod on OFP.
I pre-order it at first time when IF Just released.but...
It is frustrating day of my time, I really don't like this activation method...

Can someone help me...

[Thromp]

here is where you need to ask i think

https://store.bistudio.com/index.php...id=1&Itemid=50

[wooeton]

I sent them an email just when having problems.
Nearly two days.I hope they can solve my problem asap

[wooeton]

Still no any official replys
Does Deep Silver abandon the game ？

[wooeton]

Today they reply me.
They say probably I re-installed Windows a few times but did not properly uninstall Iron Front beforehand.(But I re-install only once - not a few times)
and they have to contact a third party, that can take some time...
OK, I'll be waiting.