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Thread: Bad serial number given in setup - use this thread for help

  1. #1

    Exclamation Bad serial number given in setup - use this thread for help

    From now on, this thread is the only one to be used for the 'bad serial number given' problem. No matter if you have the Steam or the Retail version.

    All other threads created in an attempt to get more attention will be deleted without further notice!

    You usually can fix this problem by running the game 'as administrator' the first time to make sure the registry entries can be written.

    If you still have the problem, check below numerous threads for additional solutions. Sorry for the long list of threads, but this is what happens when everyone thinks he must have his very own thread for a common problem.

    http://forums.bistudio.com/showthread.php?138564 <- Working solution
    http://forums.bistudio.com/showthread.php?134426
    http://forums.bistudio.com/showthread.php?118027
    http://forums.bistudio.com/showthread.php?134870
    http://forums.bistudio.com/showthread.php?132892
    http://forums.bistudio.com/showthread.php?129235
    http://forums.bistudio.com/showthread.php?131583
    http://forums.bistudio.com/showthread.php?133929
    http://forums.bistudio.com/showthread.php?93515
    http://forums.bistudio.com/showthread.php?100153
    http://forums.bistudio.com/showthread.php?101277
    http://forums.bistudio.com/showthread.php?76692
    http://forums.bistudio.com/showthread.php?101448
    http://forums.bistudio.com/showthread.php?115988
    http://forums.bistudio.com/showthread.php?117997
    http://forums.bistudio.com/showthread.php?118628
    http://forums.bistudio.com/showthread.php?118979
    http://forums.bistudio.com/showthread.php?120917
    http://forums.bistudio.com/showthread.php?122969
    http://forums.bistudio.com/showthread.php?76004

    If after checking above threads you still have the problem, use this thread to get further help.
    Last edited by W0lle; Aug 10 2012 at 20:26.

  2.   Click here to go to the next Developer post in this thread.   #2
    Über Verwalter Placebo's Avatar
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    Excellent idea!
    If someone reports an issue/complains about the Alpha etc, replying in the thread "dude it's an alpha" doesn't really help anyone! Point them to the Arma3 Alpha feedback tracker instead please!

    Please do not PM or Email me directly about your CD Key issues, follow the guidance in this thread instead.

  3. #3

    Bad Serial Number Given in Setup

    I bought ArmA 2 combined ops yesterday. I played ArmA 2 with no complications, but when I try to run Operation Arrowhead, "No entry '.profilePathDefault'." shows up. Then, once the screen goes black and fullscreen, "Bad serial number given in Setup" pops up. I bought this through Sprocket, and have tried most of the suggestions in those threads.

    My Specs:
    Processor : AMD Turion(tm) II Dual-Core Mobile M500 2.2 GHz
    Graphics (If you can even call it that) : AMD M880G w/ ATI Mobility Radeon HD 4200
    4GB RAM
    64 bit Win 7

    Any help would be appreciated.

    NVM I just downloaded OA weirdly.
    Last edited by blueguyz; Jul 17 2012 at 20:42.

  4. #4
    I also purchased the combined operations from Steam yesterday.

    the weekend special Arma 2 Combined operations.
    Both games appeared to install OK.

    BUT- When launching the 1st game, Arma 2, it gives an error message "bad serial number in setup" and just fails to start.

    The 2nd game "Arma 2 Operation arrowhead" runs fine with no problems.

    System - Windows 7 64bit ultimate OS

    QUESTION - how do you run Steam "as administrator" in Windows 7 ?

  5.   Click here to go to the next Developer post in this thread.   #5
    Über Verwalter Placebo's Avatar
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    Quote Originally Posted by HikerLT View Post

    QUESTION - how do you run Steam "as administrator" in Windows 7 ?
    Right click your steam shortcut, then:



    Click ok, reboot, play.

  6. #6
    i looked through all of those threads and non worked for me. i have arma 2 combined operations on 2 disc that came in a pack and installed them both fine about a year ago and all the updates work. now the game has worked fine everytime ive played it ive installed ace and dayz mod to it also and been playing those quite often with no errors. now with operation arrowhead when i open it i get a bad serial number with setup. i reinstalled both arma 2 and operation arrowhead and installed the updates again and launched arma 2 first then operation arrowhead but operation arrowhead still said bad serial number with setup. idk what elese to do :/

  7.   Click here to go to the next Developer post in this thread.   #7
    Über Verwalter Placebo's Avatar
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    Did you have any antivirus active when you installed?

  8. #8

    Unhappy Registry Entry problem

    Hello. I've got some problems because i reinstalled windows. Now,i can't start OA because i get an error saying:"Bad serial number given in setup." I know this is a registry problem because the game can't find the serial in the registry. So the question is,is there any way to fix this without reinstalling the game? I would appreciate the help,thanks. P.S:Sorry for my bad english

  9.   Click here to go to the next Developer post in this thread.   #9
    Über Verwalter Placebo's Avatar
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    Just two posts up, the answer with screenshots.

  10. #10
    yes i had antivirus on. i think i had iit on when i previously installed it

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