battleye not respondinh

[ironhulk]

i have just got a new router and now i get a battleye not responding message when i try and join a server any idea,s

[$able]

What exact router model are you using?

Did you update its firmware and reset all settings to default?

[ironhulk]

netgear dgn1000 with lastest firmware

[$able]

Could you please go to Start(->Run...) and enter cmd. Then try the following command and tell me if you get timeouts: "ping bistudio.com -l 7".

[ironhulk]

no timeouts geting ping results

---------- Post added at 02:25 PM ---------- Previous post was at 02:24 PM ----------

if i but my old router back on it runs fine

[$able]

Could you try all numbers for -l from 0 to 10 (i.e. 0, 1, 2, etc.) and report back?

I need you to test this because your router is most likely dropping small packets.

[ironhulk]

do i type in ping bistudio.com -1 and so on to -10

[$able]

"ping bistudio.com -l 0" is the first, then you only change the number at the end. "-l" contains a lower-case L.

[ironhulk]

done -1 to -4 are fine -5 to -10 all timed out

[$able]

Alright, so your router is indeed dropping small packets, which shouldn't be happening. This is why you are getting kicked by BE. Another user had the exact same problem with the DGN1000 a while ago. Unfortunately there is nothing I can do at the moment, it's up to Netgear to fix this.

Could you please contact Netgear customer support and forward them to this thread? I will try to do so as well.