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View Full Version : Not receiving email reply notifications from BIS



zeep
Sep 4 2009, 09:01
The problem is this: I don't receive notification emails of topic subscriptions on BIS.

I'm not sure why not but i'm not receiving any emails from BIS. I'm positive that they're not going in a spam box, not local and not in the webmail. The email adress i use is one of my ISP so i'm pretty sure it's not red flagged globally or anything. My profile settings on this board appear to be correct too.

This happened to me before with another email adres but once i changed that i did receive email from BIS, up until a few weeks ago when it stopped again.

The two domains i've tried are gmx.co.uk and casema.nl, the latter i'm using now.


Can a mod / admin please look into this for me?

Thanks

W0lle
Sep 4 2009, 16:36
You have set "Send Notification Email When a Private Message is Received" to No. I changed it to yes and now you should receive an email once a Private Message arrived for you.

zeep
Sep 5 2009, 00:02
Ok thanks but that was not what i ment, i'm sorry if i wasn't clear :P.
The problem is this: I don't receive notification emails of topic subscriptions on BIS.

i0n0s
Sep 5 2009, 00:43
/me too.
Subscription is to instant but I haven't got any mail a while.
Also not in the spam filter.

.kju [PvPscene]
Sep 5 2009, 05:39
Same here like i0n0s.

Alpha-Kilo
Sep 5 2009, 09:42
I can suggest a little workaround:

If the email notification for new posts in subscribed threads doesn't work, just open the forum in your browser and leftclick "User CP". This should bring up a list of subscribed threads which contain new messages. If there aren't any new messages in the subscribed topics this list should be empty.

zeep
Sep 9 2009, 08:20
Any word from admins/mods yet? It seems more people have this problem.

{USI}_Zombie
Sep 9 2009, 08:36
add me to the list, I used to get notifications, but I haven't for a while and I know there are new posts in some of my subscribed threads

RKSL-Rock
Sep 9 2009, 13:02
You can add me too... i dont get either forum or PM notifications... the last one was on Wed 19/08/2009 at 02:09. Anyone change the forums email settings after that date?

riffleman
Sep 9 2009, 13:16
I subscribe for instant email notification,but iam not recieving any email from bistudio forum.

nettrucker
Sep 12 2009, 19:16
Same here . . no notifications received not withstanding subscrption to topics.
regards
nettrucker

Gamer
Sep 12 2009, 21:42
I assume that the forum mailer is either broken or has been turned off which is somewhat annoying. OP started the thread 8 days ago and no word from those in charge as to what the problem might be leads me to believe it might be turned off on purpose. ;)

dontknowhow
Sep 14 2009, 09:26
I have the same problem. Sending an email to myself didn't work either. Now, obviously sending an email to myself isn't exactly normal, but I wonder if email is working at all

Placebo
Sep 14 2009, 10:59
Works for me with my BIS Email address.

---------- Post added at 12:59 ---------- Previous post was at 12:41 ----------

Hmm well it used to, haven't received this one yet.

Tankbuster
Sep 14 2009, 16:44
I've suddenly started getting these emails this afternoon after not getting them for a number of weeks.

i0n0s
Sep 14 2009, 17:19
Just got a reply on this thread :)
Seems fixed.

sbsmac
Sep 14 2009, 17:51
Just suddenly started working again for me as well. :)

Placebo
Sep 15 2009, 10:52
Yep we found the issue now :)

zeep
Sep 15 2009, 14:00
Yay working!

Dystopian1
Mar 9 2013, 22:11
It seems to me it doesn't work again. Changing email sends verification successfully, but notifications and "Send Email" feature don't work for me.

Placebo
Mar 10 2013, 07:47
I have already reported it to the IT guy, and the issue was raised recently in the "ask a mod" thread in OT, no need to bump a four year old thread ;)

Placebo
Mar 13 2013, 06:21
Just received 84 emails so it might be working now...