PDA

View Full Version : Help please =<



joshsmg
Mar 29 2008, 15:40
http://forums.bistudio.com/oldsmileys/sad_o.gif Ok is been month&#39;s that i havent recive my "Activation Code" for ArmA... I bought the game (well my uncle did for me) on a website, when it was released in Europe.. When it camed out in America it ask me for a Activation Code.. We contact the website owner and they still havent gived us any key =<.. The only thing i got is the CD key.. Is there anyway i can contact any ArmA tec. Support by email to tell him how i can get a Activation Code? or can some one help me? cause im going crazy ***http://forums.bistudio.com/oldsmileys/sad_o.gif

W0lle
Mar 29 2008, 16:41
It&#39;s not clear from where you bought it, you say your uncle purchased it for you as it was released in europe, so there are atleast three online distributors:

Metaboli (http://www.metaboli.com/) or Sprocket (http://www.sprocketidea.com/) or Softwrap (http://www.softwrap.com/games.aspx)

Then you say after it was released in the States you asked for an activation code. Where you asked? The activation code you can only receive from the company you purchased it from. If you for example have purchased it from Sprocket, you can&#39;t ask Softwrap for the activation code.

Check the confirmation mail you/your uncle received after the order. In that mail there should be a contact/support address. Contact them and describe your problem. If you write the email, make sure you make a clear subject. Not just "help please" like here, as such emails usualy don&#39;t get any attention.

joshsmg
Apr 4 2008, 14:43
yeah i contact them.. this is the 2nd time i contact softwrap

-_-&#39;&#39; is been 5 days they havent reply =/

Manzilla
Apr 5 2008, 00:24
I never needed an activation code. My email mentioned one(purchased from sprocket) but there was no code. I never needed one afterall

W0lle
Apr 5 2008, 00:37
joshsmg
As i already said, if your uncle purchased it online as it was released in Europe then it might be not Softwrap which you need to contact but another online distributor.

Again: if you/your uncle has not purchased from Softwrap then you can contact them as long as you want and they will never answer, simply because it&#39;s not their problem.

Before you contact any support you first need to find out who is responsible for your problem.