Can't ban players

[Arska134]

I just bought server from UKgame and i got it up and running but there comes two players killing everyone and being idiot all the time. Tried to ban them in admin panel and kicked out but they come back all the time. When i kick them they come back again. I installed battle-eye and everything but no clue. Please help. Those players are ruining my server what i paid for. :(

[B17gunner98th]

Hello, you have to make a file called ban.text


To ban a user you have to know their unique online ID (called Player ID). This can be checked in the players overview screen ('P' key) during the game, or with the #userlist command. To ban a user you have to add their Player ID to file ban.txt residing in the main ARMA directory. If there is no such file there, create a new one. The format of ban.txt is a plain ASCII text list of decimal Player IDs delimited with space, tabulator or end-of-line characters.

From the ARMAII wiki

then use the command "#exec ban [user id]" without the brackets.